What's New

What's New – Back Office

Keep up with all latest and greatest of enhancements coming to you in the new 12.3 release. Each class will be tailored to your department to show exactly where the new functionality can be found and how it works.

What's New – Retail

Keep up with all latest and greatest of enhancements coming to you in the new 12.3 release. Each class will be tailored to your department to show exactly where the new functionality can be found and how it works.

What's New – Food & Beverage

Keep up with all latest and greatest of enhancements coming to you in the new 12.3 release. Each class will be tailored to your department to show exactly where the new functionality can be found and how it works.

Best Practices

Best Practices – Controller / GM

"What is the best way for our club to...?" "When should we...?" These are a very common questions put to our support team, trainers, and account managers. During these classes, we will discuss Tips & Tricks, Housekeeping & Maintenance, how to keep you and your staff up to date on new functionality and the best ways to implement the changes year to year.

Best Practices – Food & Beverage

"What is the best way for our club to...?" "When should we...?" These are a very common questions put to our support team, trainers, and account managers. During these classes, we will discuss Tips & Tricks, Housekeeping & Maintenance, how to keep you and your staff up to date on new functionality and the best ways to implement the changes year to year.

Best Practices – Membership

"What is the best way for our club to...?" "When should we...?" These are a very common questions put to our support team, trainers, and account managers. During these classes, we will discuss Tips & Tricks, Housekeeping & Maintenance, how to keep you and your staff up to date on new functionality and the best ways to implement the changes year to year.

Best Practices – Retail

"What is the best way for our club to...?" "When should we...?" These are a very common questions put to our support team, trainers, and account managers. During these classes, we will discuss Tips & Tricks, Housekeeping & Maintenance, how to keep you and your staff up to date on new functionality and the best ways to implement the changes year to year.

Education Designed For You

Activity Management – Dining & Events

If your club’s Food & Beverage operations are an important part of your overall success, then this session is for you. Focusing on our Event Management and Dining Reservation applications, this class will walk attendees through the various processes which are critical to ensure a first class experience for members and guests. Specific topics covered will include:

• Event Setup
• Shortcuts
• Managing Forms (BEO/CEO, Function Sheets, Contracts)
• Working with Standard System Reports (P&L, Budgeting, Forecasting Revenue)
• Recurring Events
• Dining Managing Thresholds
• Dining Layouts
• Much More

Activity Management – Sport

When it comes to club activities, your member’s experience isn’t simply based on how well they play, or how relaxing their spa treatment is. Their experience starts with a booking, sometimes made weeks in advance, and ends with an opportunity to book again.  This class will highlight various ways with which you and your staff can utilize the Court Booking, Class Scheduling, and Spa & Fitness applications to deliver the best possible overall member experience. Specific topics covered will include:

• Reoccurring bookings
• Scheduling Management
• Setup Best Practices
• Managing No Shows & Cancellations
• Commissions & Gratuities
• Much More

Clubhouse Online & clubbroadCast Email Marketing

Designed for ClubHouse Online and clubbroadCast users, this session will provide its attendees with a comprehensive examination of the functionality available within both the website and the email marketing engine. Attendees should expect to improve their proficiency with respect to configuring their website and discover new methods by which to effectively and efficiently communicate with their members. Topics include:

• Mobile – discover how your membership can utilize their smart phones to view their statements, make various reservations, and contact members.
• Online Tee Times – extend your tee sheet online with all of the club's rules and capitalize on various booking methods available (public, group, et. al.).
• Social Networking – enhance the engagement of your members with a private community website within which they can communicate among one another.
• clubbroadCast email Marketing – utilize segments, integrate with social networking applications (Facebook, Twitter), and benefit from Jonas Club Report Generator to improve your member/prospect communications.

Membership Marketing

Marketing should be dynamic, constantly changing in response to the varying needs of your business, your club and your membership. Initiatives that were put in place several years ago may not meet the needs of today, and the array of tools you have at arm’s reach present various alternatives to the ways you once delivered your message. Our in-depth Membership Marketing session will focus on optimizing membership communication and how to effectively leverage tools such as Websites, Email Marketing and Social Media to achieve your Membership Marketing goals. In addition, we will examine some of the vital information stored within your Jonas Club Management system that you can use to your advantage.

Reports Available

Not into writing your own reports? Just need to get the information? Jonas has over 2,000 standard reports that can show you what you need. This session will go through the various reporting options and how to find them.

Report Writing

Jonas offers your club the ability to create your own reports on Financial / Accounting information, Point of Sale statistical information, and Member Transactional and Demographic information. This session will show you how both the Master Report Generator and Club Report Generator can assist you in accessing and reporting the information you need.